Andy Cleveland “The Dental Accounts Receivable Ninja” has been in the Patient Revenue Cycle space for 20 years and has served a variety of capacities. After I earned an advanced degree, I started working with dental practices on the collections floor motivating difficult patients to pay on everything from hygiene visits to full mouth restorations. Learning the business from the ground up, I developed a proficiency in recovering lost revenues for dentists and rose to the top of my field. I felt a passion for helping clients so, I transitioned into consulting and have enjoyed making a more profound impact in the dental community. What I have found repeatedly enigmatic is most practices are adamant they are current on their patient billing practices but almost always this is not the case.
Its simple, running a dental practice has become increasingly complex and there are too many simultaneous demands; this must be addressed. In response, I partner with dentists in both individual and group practices by customizing their patients accounts receivable cycle. Also, I have the ability to integrate with almost all dental software giving the practice a technological edge. I have found that practices are eager to take this responsibility off their plate and when they find there is no patient attrition, it is less expensive and more profitable they are ecstatic. It is my mission to free practices of this burden so they can focus on higher priority tasks like marketing, social media, recall and following up on unaccepted treatment plans.
In addition, I am the Sensei of Dental Practice Ninjas, a free resource created with the sole purpose of assisting dentists in other crucial functions of their practice. I have partnered with numerous best in class service providers ensuring cost and frustration reduction, operational efficiency and maximum profitability. Each Ninja is handpicked, they do not pay to be listed, I am promoting them as its the right thing to do, period.
I am a proud member of The Academy Of Dental Management Consultants (ADMC), The American Association of Dental Office Managers (AADOM), a creator of dental educational and networking groups, a speaker and consultant that enjoys working exclusively in the dental field.